| DATE | TYPE | DESCRIPTION | RESPONDENT | OUTCOME | DETERMINATION |
|---|---|---|---|---|---|
| 14th October, 2021 | Savings and/or Credit | Savings and Credit - Loans advanced to member security thereof. | The SACCO | Partially Upheld | CC.H.15.2020.pdf |
| 23rd April, 2021 | Savings and/or Credit | Savings & Credit: Consumer Credit Act credit agreement and the unilateral alteration of contractual terms by the credit provider. | FINANCIAL SERVICES PROVIDER | Partially Upheld | CC.H.15.2020.pdf |
| 1st March, 2021 | Savings and/or Credit | Savings & Credit: Consumer Credit Act arrears on loan balance. | FINANCIAL SERVICES PROVIDER | Not Upheld | CC.M.25.2020.pdf |
| 8th January, 2021 | Savings and/or Credit | Savings & Credit: Purpose of Consumer Credit Act the importance of credit agreement and the rights of the parties as appears [from the contract]. | THE CREDIT PROVIDER | Not Upheld | CC.H.04.2020.pdf |
| 18th December, 2020 | Savings and/or Credit | Savings & Credit: Consequences of underpayment in repaying monies advanced extended period of loan and arrears | FINANCIAL SERVICE PROVIDER | Not Upheld | CC.M.16.2019.pdf |
| 6th November, 2020 | Savings and/or Credit | Savings & Credit: Membership of Complainant with Respondent Retirement and extension of Membership Outstanding balances on monies advanced | The Savings And Credit Cooperative Society Limited | Not Upheld | CC.M.22.2019.pdf |
| 1st December, 2017 | Savings and/or Credit | Savings & Credit - Incorrect interest or fees being charged | Credit Provider | Upheld | CCM242016-011217.pdf |
| 7th November, 2017 | Savings and/or Credit | Savings & Credit - Incorrect interest or fees being charged | Savings & Credit Cooperative Society | Upheld | CCM132016-071117.pdf |
